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January 08, 2006
The National Post
by PETER EVANS
…When faced with competitive pressures put upon them by larger competitors, small and medium-sized businesses use their innovation to find ways to compete. And increasingly one way they’re doing that is by using technology.
Winnipeg-based law firm Thompson Dorfman Sweatman LLP is a pioneer of the mobile office. They’re using technology to cut costs, increase productivity and keep their clients happy.
“Being able to access client data no matter where they are makes the lawyer more productive,” Mr. Anderson says. “And for the client, their lawyers are more responsive so they’re much happier too.”
…Co-op Atlantic is a co-operative grocery wholesaler that operates 135 stores through Atlantic Canada. “We compete with the large retailers of the grocery industry, so we needed technology to help us compete,” says Bernard Savoie, a spokesman with the company.
In Co-op Atlantic’s case, the technological solution was a computer server that expedites orders. “We set up a server to handle orders for our rural customer base,” he says. “It turns over inventory much more efficiently.” Already a few years old, the company’s ordering server has revolutionized the business, he says.
The company realized a 77% improvement in transaction processing just by switching to the new server.